Privacy Policy

Effective Date: [2026]

Cindy Ellen Evidential Medium respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit the website, submit a form, or participate in a session.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Your name

  • Email address

  • Information shared through contact or booking forms

  • Details related to scheduling a session

  • Information you choose to share during a session

We only collect information that is reasonably necessary to provide services, communicate with you, and operate the business.

2. How Your Information Is Used

Your personal information may be used to:

  • Respond to inquiries and booking requests

  • Schedule and manage sessions

  • Communicate session details and Zoom links

  • Send session recordings

  • Share newsletters or updates (if you have opted in)

  • Improve website functionality and user experience

Your information is never sold or rented to third parties.

3. Online Sessions & Recordings

Online sessions are conducted via Zoom and are recorded for the client’s personal use.

  • Recordings are shared privately with the client via email link.

  • Recordings are not shared publicly or used for promotional purposes.

  • Clients are responsible for keeping their recording links private.

4. Payments & Third-Party Services

Payments are processed through trusted third-party providers, which may include:

  • PayPal

  • E-Transfer

  • Credit card processors

These providers have their own privacy policies and security practices. Cindy Ellen Evidential Medium does not store full payment or credit card details.

The website may also use third-party services such as:

  • Zoom (for online sessions)

  • YouTube (for embedded videos)

  • Website analytics tools

These services may collect limited data as part of their normal operation.

5. Cookies & Analytics

This website uses cookies and similar technologies to:

  • Understand how visitors use the site

  • Improve performance and content

  • Support embedded content such as videos

You can manage or disable cookies through your browser settings. For more details, please see the Cookie Policy.

6. Email Communications

If you choose to subscribe to a newsletter or mailing list:

  • Your email address will only be used for the purpose you agreed to

  • You may unsubscribe at any time using the link provided in emails

7. Data Protection & Storage

Reasonable steps are taken to protect personal information from loss, misuse, or unauthorized access. While no online system can guarantee complete security, care is taken to handle all information responsibly.

8. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask for corrections to inaccurate information

  • Request removal of your information, where appropriate

Requests can be made by contacting the email address listed below.

9. Children’s Privacy

This website and services are intended for adults. Personal information from children under the age of 18 is not knowingly collected.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with an updated effective date.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Cindy Ellen Evidential Medium
📧 Email: cindyellenmedium@gmail.com
📍 Sault Ste. Marie, Ontario, Canada